Privacy Policy

Introduction

Welcome to philucky (https://www.usphilucky.org). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your information when you visit our platform and use our online casino and sports betting services.

By using philucky, you agree to the collection and use of information in accordance with this policy. We ensure that all data processing complies with the relevant data protection laws in the Philippines.

Information We Collect

To provide you with the best gaming experience, we collect several types of information:

Personal Identification Information

• Contact details such as your name, email address, and phone number.
• Date of birth to verify legal age for gambling (21+).
• Payment information, including GCash account details and transaction history.
• Identification documents required for account verification (KYC).

Technical and Usage Data

• IP address, browser type, and device information.
• Log data including pages visited, time spent, and game preferences.
• Cookies and tracking technologies to enhance user experience.

How We Use Your Data

philucky uses the collected data for various purposes:

• To provide and maintain our service, including processing bets and withdrawals.
• To notify you about changes to our platform or special promotions.
• To provide customer support and handle technical issues.
• To monitor usage to improve our platform’s performance and design.
• To detect, prevent, and address fraud or security vulnerabilities.
• To comply with legal obligations and anti-money laundering (AML) regulations.

Data Security

The security of your data is our top priority. We implement professional-grade encryption and security measures (SSL/TLS) to protect your personal information from unauthorized access, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your personal data, remember that no method of transmission over the internet is 100% secure. We conduct regular audits to ensure our systems meet the highest industry standards.

Disclosure of Information

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• With service providers who assist in payment processing (like GCash) and platform operations.
• If required to do so by law or in response to valid requests by public authorities (e.g., PAGCOR).
• To protect the rights, property, or safety of philucky, our users, or the public.

Your Rights

As a valued user of philucky, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request the deletion of your account and personal data, subject to legal retention requirements.
• Opt-out of marketing communications at any time.